My rental hasn’t arrived. What should I do? 04 April 2023 11:08 Updated Have you checked the tracking information provided? If you still have no luck and your rental has not arrived by 4pm on the rental start date, please contact us via firstname.lastname@example.org Related articles How do I return my rental? Can I collect and return in store? What happens if I’ve lost my return label? What if I want to cancel a rental? When will my rental be delivered?